★ Management · Scoring & Metrics

See your whole team — automatically.

Midas pulls scores, trends, and failure patterns across every rep, so managers know exactly who's climbing, who's stuck, and what to coach next — without building a single spreadsheet.

Two independent skills — Sales and Recruiting — each with its own trajectory.

Overall score trend · threshold 70

Avg · this week
3.7
15 calls
Top failure pattern
Missed Scope Recap
14 occurrences
Why it matters

Coaching at the speed of your roster.

When the data assembles itself, managers spend their time coaching the right people on the right things — instead of chasing recordings and tallying scores by hand.

One team dashboard

Every rep's Sales and Recruiting averages, calls in view, and weekly movement — the whole roster on one screen.

Score trends with a threshold

Per-rep trajectory against a pass line, so you can see who's improving and who's slipping before it shows up in revenue.

Strengths radar

A 7-axis profile of each rep against the team average, so coaching targets the real gap — not a guess.

A coaching queue

Midas surfaces who needs help and the single most common failure pattern across the team — your coaching to-do list, built for you.

Per-rep progress

Know each rep's story at a glance.

Open any rep to see their score trend, most-missed criterion, trajectory, and a strengths radar measured against the team. It's the difference between "you need to do better" and "your Booking Close is 22 points above the team — let's get your Greeting there too."

Separate Sales and Recruiting skill tracks.
Category comparison vs. the team average, with deltas.
Strengths & weaknesses
GreetingNeedsQuotingObjectionsCloseInfoUpsell
Coaching Queue

Your coaching to-do list, built for you.

Midas watches every rep's scores and surfaces who's slipping below the line — so you always know who to coach next. Open a flagged rep, and every call is a scorecard you can act on: leave feedback, set a status, assign action items, and jump them straight to the lesson for any criterion they missed.

Reps who need help surface automatically, ranked by urgency.
The single most common failure pattern across the team, called out.
Mark calls Reviewed, Needs follow-up, or Coached to track your loop.
VAs needing coaching
Jennine Jacob-Cruz
Last call scored 2.4 · Triage
2.4
Gabrielly Torres
Trending down · 3 calls
3.2

ReviewedNeeds follow-up
Team top miss · Scope Recap
2
Skills tracked
7
Radar axes
Auto
Data assembled
1
Coaching queue

Manage by evidence.

See your team's numbers come together. Free to start.